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Review Summary ( 54 reviews )
Communication
Courteousness
Value
Quality
Delivery
Knowledgable
Cleanlliness
Followed By 39 People

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PetVous

54 Reviews | Review Me

+1 7867570384   petvous.com

Reviews for PetVous

  • Bill Saylors Agoura Hills, California The Scarlet macaw I bought from Sergio tested positive for the polyoma virus from which it can die or infect other birds. Ok, so the health Guarantee should have warranted a full refund right? Good luck. 4/30/2025 2:02:59 AM

  • carmen horts miami, FL smooth process and very profesinal, i had my baby hahns macaw shipped in a very secure wooden carrier and he was very happy and healthy. communication was hard at first but everything worked out well 4/2/2025 3:04:45 PM

  • gloria menzez Rogers, Ohio very please with my male indian ring neck, he is stunning and very friendly. thanks! 4/2/2025 3:01:13 PM

  • Ana Mora Shepherdsville, Kentucky I bought a bird from PetVous a year ago. I very clearly asked for a male bird. Instead I was sent a female. I am highly disappointed because he said he did testing on the birds, but obviously he did no testing. 3/30/2025 6:49:45 PM

  • kollen ans cincenatitio, oh we contacted petvous 3 months ago for a golden conure, they were very helpfull and knoledgable, we then placed a deposit on a baby girl, she got home 2 weeks ago and she is the absolute best! thank you so much 11/18/2024 3:55:33 AM

  • lori reyes Delray Beach, Florida excelent customer service, i had my baby african grey shipped to me 2 weeks ago, and we took him to the vet yesterday and he is in perfect health, thank you !!! 11/6/2024 6:13:46 PM

  • Sabrina Nguyen Wyoming, Michigan Just bought a beautiful baby African grey from Sergio PetVous .he was fast to respond back to my message and got my bird shipped the next few days.he is trustworthy and my bird came in safe and sound. I would recommend this store to anyone. Thanks 10/28/2024 7:34:14 PM

  • haze ritz washington city, dc AMAZING!! great help and delivered as promised, my kids are in love. thank you Petvous and sergio 10/2/2024 4:34:31 PM

  • linda steer miami , FL the absolute best, i never visted a cleaner store, the 2 ladies working upfront are amazing and very attentative, we adopted a baby sun conure and my kids are in love, you guys gained a customer for life!! 9/29/2024 7:45:11 PM

  • KORL NAZ KANSAS CITY , KANSAS IM VERY PLEASED with PETVOUS, i had a deposit with another breeder down in miami but thy kept stalling for months about the bird not being ready, so i flew down there to see and there was never a bird, then visited petvous and brought hahns macaw :) 9/29/2024 7:07:01 PM

  • laz gonzales broooklyn , NY great guy, i got my golden conure shipped to me last week. very healthy and friendly. thanks 9/24/2024 2:49:37 PM

  • sam garcia texas, tx shipping was smooth, bird arrived on schedule and seemed very healthy. thanks for the great service 8/26/2024 6:14:03 PM

  • Anthony Dandrea Coram, NY PLEASE CALL ME BACK...I HAVE BEEN TRYING TO REACH YOU FOR WEEKS NOW. 8/14/2024 10:55:20 PM

  • mandy august orlando, fl i bought my baby sun conure from Petvous, very friendlu staff and he was delivered to my local airport. 8/5/2024 4:46:50 PM

  • lola vas miami, fl i had my baby hahns macaw shipped to me, he is the best, sergio only needs to improve his communication skills, but he delivered as promised. thank you 8/2/2024 10:06:32 PM

  • nelson vasquez brooklyn, ny i love mu sun conure, we took him to the vet yesterday and he is very healthy :D. thank you 8/2/2024 10:04:06 PM

  • Jeff Greco Pottstown, Pennsylvania Bird arrived late with no water or food. He arrived sick and died 2 days after receiving him. I tried to contact Sergio about the issue to be ghosted. I was robbed of money and a life was taken from these people. DO NOT BUY FROM THEM! 8/2/2024 4:42:39 PM

    Breeder Reply:
    we are still wondering who you are, we cant find any records with your name, we do know that you have been leaving the same review every 5 months, which indicates your desire to bring down our reputation.

  • Giovanni Pinin Miami, Florida I had a wonderful experience at PETvous. The staff were incredibly friendly and knowledgeable, helping us find the perfect bird. They patiently answered all our questions and provided valuable insights into bird care. 7/31/2024 3:23:15 PM

  • Nathalie Pereira Miami, Florida We bpught our Galah bird from Vous Pet. The open cage system allowed us to interact with the birds more freely, helping us create a bond with our new baby. The staff was knowledgeable and friendly. We will do business again soon! 7/31/2024 3:15:23 PM

  • angie mastol Miami, Florida owner waas very friendly and helped me with financing. thanks 7/17/2024 5:41:01 PM

  • alina machado Miami, Florida its safe to say this is the best bird store i ever visited, birds are free,no cages and they are all extremly sweet. we went home with a baby quaker that we named rio. 7/17/2024 5:38:27 PM

  • aly ramirez Akron, Ohio im very satisfied with my sun conure, we are planning on getting him a partner, ill deffently get my second baby from you. thanks 7/16/2024 8:45:05 PM

  • stella gordon Minneapolis, PA amazing breeder and clean store, we drove down from PA to pick up our baby hahns macaw. the experience was great and we are in love with our baby pickles :) 7/16/2024 8:42:53 PM

  • heley Akron, Ohio im very happy with my sun conure, my kids love it 7/15/2024 6:03:59 PM

  • mariaa salz Delray Beach, Florida i liked how easy everything was, ill deffently get my next bird from Petvous 7/15/2024 6:02:33 PM

  • flor ramirez ramirez syracruse, ny i got my bird shipped via delta cargo, it is an african grey, my family loves her, we named her Mora, im extremly grateful with Sergio. cant wait to see her grow 7/13/2024 6:26:45 AM

  • moree flitz richmond, pa pleasure doing business with PETVous, shipping was fast and safe, and i like they offer health warranty. thanks 7/13/2024 6:21:43 AM

  • gloria garc miami, fl smooth and easy, ordered my sun conure and it was shipped next day, it waas a bit scared at first but now he has won our hearts, thanks, we will be buying again soon!! 7/12/2024 7:24:10 PM

  • Austin Bolen Drift, Kentucky I have never had such a poor experience. No communication skills whatsoever, the bird arrived days late with a severe eye infection, the seller was extremely dry and rude with no customer service skills at all. I will never purchase from them again. 7/12/2024 4:39:32 PM

    Breeder Reply:
    bird arrived on time, no eye infection, it just arrived 4 days after the agreed shipping date due to you not answering your phone. thanks

  • hoss kork miami, fl beatiful location, very clean and proffrofessional staff 6/29/2024 4:53:18 PM

  • caro rey Youngstown, Ohio very knoladgeble staff. my sun conure is the best. thanks 6/10/2024 6:48:14 PM

  • ana vazques Miami, Florida i got my rese breasted cockatoo from petvous. she is awesome and beautiful 6/10/2024 6:39:39 PM

  • rene lopez Miami, Florida my name is Rene lopez, im an inspector for animal control in miami dade, i came by the store answering a complaint of sick birds, however, i can testify that this place is immaculate and all birds seem very happy. 10/10 report. owner is knowledgeable 6/7/2024 4:46:41 PM

  • Dan Norm Brooklyn, New York AVOID PetVous (Sergio Camacho) in Miami! Sold me a sick $5500 conure shipped from MIA to NYC in a tiny box, NO food/water for 12 hrs! Bird arrived congested, died 5 months later. Heartless & cruel! #UnethicalBreeder 6/5/2024 11:19:38 PM

    Breeder Reply:
    here we answer again, same person from different accounts leaving bad reviews.

  • allan garcia garcia here to recomend everyone to give this store a chance, i have been dealing with birds many years, and never ever, did i get a such hand tame, sweet and friendly indian ring neck, trully exceptional. 6/5/2024 9:07:20 PM

  • ale morce Brooklyn, New York thank you petvous for your transparency, im very saisfied after our talks and helping me pick the perfect fit fot my crazu family. very recomendedn and we will get another bid soon!!! 6/5/2024 9:04:27 PM

  • carmen hernqndez Miami, Florida very smooth procss, finally some one worth trustin online, highly recommended from me and my husband :) 6/5/2024 8:42:50 PM

  • yane cremino Hobe Sound, Florida I recently visited PETVOUS and was thoroughly impressed by the entire experience. From the moment I walked in, I was greeted by a friendly and knowledgeable staff who were eager to assist me. The store was clean and all birds seem healthy. 6/5/2024 8:34:11 PM

  • SHAKEYA NORMAN Brooklyn, New York Beware PetVous Miami (Sergio)! Shipped golden conure (Glo) NYC in box w/o food/water (>12 hrs!). Arrived sick (congested lungs), ignored (texts/calls). Glo suffered 5 months, heartbreaking for our family. Stay away! #AvoidPetVous 6/4/2024 9:04:47 PM

    Breeder Reply:
    Thank you for taking the time to share your feedback. We are committed to providing excellent service and are always open to constructive criticism. However, your comments seem unusually harsh and do not align with the experiences of our many satisfied customers. We take all reviews seriously and strive to address any genuine concerns. If there was an issue with our service, we would appreciate more specific details so we can improve. It is important to us that feedback is genuine and constructive, rather than potentially intended to harm our business reputation.

  • hazzan monts Akron, Ohio very happy with my macaw, thanks, i recomend this place 5/20/2024 5:05:41 PM

  • matias blanco Delray Beach, Florida awsome place, very clean and birds seem very healthy, we walked away with a stunning baby sun conure, thanks to the whole team 4/25/2024 3:09:57 PM

  • Kendra Martin Bismarck, North Dakota We bought an Indian ringneck. The experience was wonderful! Our ringneck arrived safe and healthy! All of our questions were answered. We will definitely be repeat costumers in the future! We couldn’t be more happy! Thank you! 4/17/2024 7:28:24 PM

  • Angela De Jesu Kissimmee, Florida I got a baby blue lacewing and Sergio was very kind and informative. Will definitely continue doing business with him. 3/23/2024 2:11:13 PM

  • MARISOL LOPEZ miami, fl finding someone truly knoledgable and willing to help you on your first bird is very had, we got our first baby bird ever from Sergio, a baby ring neck , very sweet and he was very honest all the process. thanks 2/27/2024 3:35:05 PM

  • lady herrera Newton Falls, Ohio exceptional service, all their babies sem very happy and halthy, we decided to go with a lutino quaker and he is absolutly beautiful 2/27/2024 3:30:26 PM

  • lauren pufn wellington , fl thank you so much for my baby hahns, he s trully sweet. i recommend PetVous 2/27/2024 3:28:13 PM

  • Daniel Norman Brooklyn, New York We purchased a Golden Conure from Sergio at PetVous (aka OurPetstar ) Our golden conure was with us for less than 5 months and then she died. She cost $5500. Sergio has been ignoring my texts since shipping the bird. They sell SICK BIRDS. 2/27/2024 4:40:09 AM

  • loren g Delray Beach, Florida if you are looking to buy a parrot, this is the place to go, true proffesionals 12/31/2023 6:19:42 PM

  • Elizabeth Camarato Red Banks, Mississippi We received our beautiful baby August 23! He’s been an amazing companion to our family. He is very social. The breeder also did communicate well & even asked a preference in plumage! swift with tracking shortly after. We will be returning customers! 9/19/2023 8:12:39 PM

  • Brittany Acker Ithaca, New York The sun conure I received from this breeder is stunning. She took some time to warm up to me but now that I’ve gained her trust, she is the sweetest little thing, and my GCC adores the heck out of her as well. 8/1/2023 3:49:01 PM

  • Lisber Garcia Raleigh, North Carolina Trustworthy, he is a busy guy and sometimes can’t get to your messages but he does deliver! 7/2/2023 1:46:22 AM

  • mary miami, fl im in love with my jenday, thanks!! 5/26/2023 7:33:12 PM

  • lori Richmond, Virginia i bought my green cheek from them, very smooth process and they met my expectations. thanks 5/23/2023 3:08:56 PM

  • aly gonzales Minneapolis, Minnesota exactly what i was looking for, my sun conure is the most cuddly bird ever, thanks 5/16/2023 8:45:54 PM